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Unload Associate 

PeopleSoft Job Code: SH0170 Reports To: Department Manager – Freight Flow Staffworks Job Assignment: 601 Effective: 05/05/2008 Staffworks Employee Type: Part Time Back-Up Position: Receiving/Stocking Associate, CSA Sales Floor
General Description/Purpose Responsible for safe, accurate and efficient unload and dispersement of RDC freight. Responsibilities also include routine completion of downstocking assignments as directed by store management. Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service. Responsible for all other duties as assigned.
Work Schedule
Requires morning, afternoon, evening and/or overnight availability any day of the week. Required to work a Corporate schedule determined by Staffing Department but may be changed by   store management based on the needs of the store.
 Requests to be scheduled off for a specific day require advanced notification and approval by supervisor.
Hourly Part Time: Generally scheduled 15 to 20 hours; more hours may be required based on the needs of the store.


Project Specialist Interiors

PeopleSoft Job: SM0049 Reports To: ASM (Kitchen Cabinets) Effective: 02/02/2011 Back Up Position: n/a
General Description/Purpose The Project Specialist Interiors (PS-I) position plays the primary, customer-facing role in developing, closing and managing kitchen and bath project sales. The PS-I will work autonomously to guide project customers and drive collaboration across a team of store sales specialists in Kitchens, Fashion Plumbing, Appliances, Flooring, Fashion Electrical, Walls and Windows and many other related categories. The purpose of this position is to improve attachment rates across related departments and position Lowe’s as the complete kitchen and bath remodeling solution. The PS-I will be engaged with customers during the entire project cycle (from lead generation to post project follow-up) and drive project decisions to ensure customer expectations are met. The PS-I will positively impact kitchen and bath project sales volume, project completion, and customer satisfaction by doing the following: Building relationships with customers and proactively communicating throughout the project Interviewing customers and performing detailed site inspections to collect project specifications and develop comprehensive Kitchen and Bath plans & quotes Working w ith other departmental s pecialists, and lead the Kitchen a nd B ath design, planning, and sales process Actively managing the sales cycle to close leads Presenting plans to customers and moving to close the sale Actively managing the project selling cycle to manage and meet customer (& Lowe’s) expectations The PS-I will perform limited duties during the project installation phase that includes performing jobs site reviews The majority of the PS-I’s time will be spent meeting with customers in the store, conducting in-home consultations and executing job-site inspections. While in the store, the PS-I’s will focus on 1) conducting introductory project meetings with customers, 2) working with store associates to develop comprehensive kitchen and/or project plans, 3) presenting plans to customers and 4) closing sales. Methods the PSI will employ include but are not limited to introductory project meetings in the store, in-home consultations, coordination of project development resources, consultative sales techniques, project planning updates and site visits. The execution of these responsibilities will require an advanced combination of organization, planning, teamwork, sales and customer service skills. The PSI must also have a thorough knowledge of sales and project management and a general understanding of
kitchen and bath remodeling and design.

Part-Time Weekend/Holiday CSA Sales Floor
 

PeopleSoft Job Code:
SH0011, SH0012 Reports To: Store Manager Staffworks Job Assignment: Sales Floor Departments Effective: 7/31/2010 Staffworks Employee Type: PT BackUp Position: N/A
General Provide superior customer service by assisting customers in selection, demonstration, and purchase of product including
special orders and installations on weekends and holidays as these are the busiest days in the stores. Keep shelves fully stocked, fronted according to planogram and correctly priced.
Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.
Responsible for all other duties as assigned.
Work Schedule  Requires morning, afternoon and evening availability on Friday, Saturday, Sunday and holidays.  Weekend (Fri-Sun) and holiday only schedule, determined by Labor Scheduling system and store management based on the needs of the store.  Requests to be scheduled off for a specific date require advanced notification and approval by supervisor.  Hourly Part Time Weekends: Generally schedule