Administrative and Office Specialist III: Tidewater Community College

NUMBER: 00002
TITLE: Administrative and Office Specialist III (Student Loan Specialist – 2 positions)

CAMPUS: District Administration

SUMMARY:
Tidewater Community College seeks applications for two (2) Student Loan Specialist positions in the Office of Financial Services. These positions will perform activities related to the administration of the Direct Loan (DL) Program.

FUNCTIONAL RESPONSIBILITIES:
This position will gather necessary information and complete steps to prepare loan applications for certification. Ensure that all eligibility criteria are satisfied. Manage the application response process in order to facilitate timely awarding and disbursing of funds. Manage the electronic funds transfer process including reconciliation and database management. Complete necessary steps to prepare loans for disbursement. Perform supportive level duties to maintain office structure and continual flow of work and to provide information updates to various loan partners as required.

REQUIRED QUALIFICATIONS:
Knowledge of federal and state educational financial aid programs, including most recent rules and regulations issued by the Department of Education. Knowledge of and ability to work with general accounting procedures. Ability to handle multiple tasks in a high volume deadline driven environment. Ability to evaluate student financial aid applications for compliance with federal rules and regulations. Ability to interpret Student Aid Reports and other information to conduct needs analysis. Ability to solve problems, work accurately with details, and organize data and work. Ability to accurately key data into student information system and reconcile data with computer printouts. Ability to create documents using word processing software in a Windows environment. Ability to communicate effectively both in writing and orally. Ability to work independently and as a team to achieve team goals. High school diploma or GED. Experience with data entry and database management. Experience with operation of computer, facsimile, 10-key calculator and copier machine.

PREFERRED QUALIFICATIONS:
Training in federal financial aid regulations. Experience with performing needs analysis. Experience with the Direct Loan Program.

HOURS:
8:00 AM – 4:30 PM

SALARY:
Position is in Pay Band 3. Anticipated hiring range is between $24,479 and $35,000. Actual salary will be determined based on individual qualifications and experience with consideration for internal alignment factors. The college offers an excellent benefits package.

LOSING DATE:
May 23, 2014


SPECIAL APPLICATION INSTRUCTIONS:
For consideration, applicants must submit a Commonwealth of Virginia Employment Application, a cover letter addressing qualifications for the position, and a current resume. The application must be received in either hardcopy or electronic format by 5:00 p.m. of the closing date; postmarks do not meet the deadline requirement. Applications may be obtained from the college’s website at http://support.tcc.edu/hr/StateApplicationForm.doc and may be mailed or hand-delivered to: Office of Human Resources, Tidewater Community College, 121 College Place, Suite 607, Norfolk, VA 23510; faxed to (757) 822-1652; or emailed to JOBS@tcc.edu. Application packages submitted by more than one means (e.g., partially by e-mail and partially by postal mail) will not be accepted. Email attachments are only accepted in uncompressed Word or PDF format. Hearing Impaired: please use Virginia Relay 7-1-1 to request interpreters.

This position requires satisfactory completion of background checks prior to employment. This position is contingent upon availability of funding.

TCC is an EEO/AA employer.