Mobile Phlebotomist - MPCSG - Norfolk

Mobile Phlebotomist

MPCSG, Inc Norfolk, VA

Our Company Group offers strategic advice to help you with the complex problems related to your global services. Through our practical consulting, original research and industry resources, we help you get the maximum value from your back- and middle-office services.

Our advisors — equipped with our function-specific research — possess the comprehensive knowledge in wide range of areas including IT Infrastructure, IT applications, Finance and Accounting, Human Resources, Procurement and Contact Center Services. They will complement your internal team’s focused experience and expertise with a broad view informed by our work with multiple projects in your functional area.

Qualifications:

High school diploma or equivalent required. Medical assistant or phlebotomy training, documented satisfactory performance as Collections Technician I, or the equivalent experience is required. Customer service experience, effective verbal communication, and public relations skills are required. A current valid driver's license and good driving record is required.

Job Description:

Conduct donor health history screening to determine eligibility and donor phlebotomy procedures. Perform blood drive support functions as assigned. Demonstrate excellence in customer service and public relations to promote a positive, professional image of the American Red Cross Biomedical Services. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations.

Major Responsibilities:

1. Comply with applicable Federal, State and local regulations as well as all policies, procedures and guidelines.
2. Perform whole blood collection procedures (allogeneic, autologous, directed, therapeutic). Performs donor health history screening procedures.
3. Perform drive set-up, donor greeting, collection set labeling, processing and packing blood, and donor reaction care as assigned.
4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance.
5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image.
6. May operate any vehicle. Operate assigned vehicle according to applicable regulations. Performs vehicle checks and completes DOT paperwork per established protocol. Perform vehicle loading and unloading.
7. Training and communication assignments completed accurately and by assigned deadline.
8. Perform other related duties as necessary.

Scope:

Balance production, customer service and compliance on a daily basis, ensuring integrity of product and optimum donor experience. As an integral link between donors, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism.

Essential Functions/Physical Requirements:

The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift up to 35 pounds, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is in OSHA I in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks.

Our team will provide you a new level of insight to successfully address the rising pressure to delivery ROI quickly within the already challenging service delivery environment —whether that means optimization of your existing internal services, creation or transformation of your shared service center or global in-house center (GIC), outsourcing your services, or incorporating a blended or hybrid solution.