Surgical Scheduling Coordinator - CHKD Health System - Norfolk

Surgical Scheduling Coordinator

Department: CSSG Plastic Surgery
Schedule: Full-Time
Shift: Days
Hours: 8:00-4:30
Job Details: Overall responsibility for effectively and efficiently coordinating and maintaining surgical schedules, and processes for the practice. Serves as a patient liaison for scheduling of surgery and services. Responsible for insurance validation and authorizations processes, maintenance of accurate data, documentation and communication among surgical centers, physicians, staff and patients for effective office functions. Develops, inputs, maintains and retrieves data utilizing computerized systems and processes. Provides clerical, secretarial and project management functions for the service area. Interfaces with multiple departments. Reports to Practice Manager/ Supervisor.

Experience, Education and Training Minimum: High school graduate or equivalent with 2-3 years of experience in the medical field and/or training as a Medical Assistant (MA, MOA) or Medical Administrative Assistant (MAA). Ability to relate well with the public. Ability to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation. Ability to coordinate multiple schedules based on individual preferences and guidelines. Ability to utilize scheduling software and maintain updated schedules. Ability to sort and file materials correctly by alphabetical or numeric systems. Computer skills required. Knowledge of medical/surgical office procedures, medical terminology ICD-9 and third party payer processes or certification as a professional medical coder preferred.