Sales Associate (Hampton-Seasonal)

Sales Associate (Hampton-Seasonal)

MACY’s-Peninsula Town Center: Macy's is now accepting and reviewing applications for an invitation to our Hiring Event for Seasonal Retail Sales Associate! Overview: The Seasonal Sales Associate is responsible for providing outstanding customer service, meeting hourly sales and Star Rewards goals on a personal and departmental basis, and demonstrating superior product knowledge to customers during periods of high volume. To create a shopping experience that will make the customer feel welcome and comfortable. In order to present our customers with the best holiday shopping experience, many of our Seasonal Retail Sales Associates arrive prior to store opening and remain after closing to ensure we are ready to make Macy's magic. Seasonal associates will have the opportunity to work a flexible schedule on a temporary basis, which may include early mornings, evenings, weekends and busy events such as the day after Thanksgiving and the day after Christmas. And don't forget - just in time for holiday shopping, you will receive an employee discount of up to 20% starting your first day! Essential Functions: - Acknowledge customers in a friendly and helpful manner within 30 seconds of their entryinto the area - Handle all returns courteously and professionally - Determine customer needs based on personal features and other customer preference related factors - Demonstrate knowledge of store products and services to build sales and minimize returns - Suggest additional merchandise to compliment customer selection - Demonstrate knowledge of store products and services to build sales and minimize returns - Maintain a professional attitude with sincerity and enthusiasm reflecting Macy's commitment to our customer the most important person in our stores - Be proficient in POS and MPOS systems includingSearch and Send, My Client and More@ Macy's tablet app - Proactive in assisting customers who are usingdevices to shop and compare, whether Macy's devices or their own - Assist customers in all aspects of servicefulfillment (i.e. BOPs), and have the ability to qualify customer needs, figureout what's right for them, and then get them in touch with the right associate,MBA, or Personal Shopper - Regular, dependable attendance & punctuality Qualifications: Education/Experience: No specific educational accomplishment is required. No experience is required

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