Customer Services - (Newport News)

Customer Services (Newport News) HEADWAY STAFFING SOLUTIONS
Temp. position
Headway Corporate Resources is screening applicants for career customer service positions on behalf of Ferguson Enterprises in Newport News, VA. Hours: 11 am - 8 pm Mon-Fri.
Responsibilities: Pleasantly answer incoming phone calls
- Handle and complete customer returns by the end of each business day; Complete customer job quotes within 60 minutes of receipt of quote; Check stock and place orders for customers; Track orders for customers as needed and provide proof of deliveries; Fax nightly confirmations to customers; Assist with direct mail planning and marketing; Send credit applications and manufacturer literature to prospective and current customers; Report to supervisor any improvements or concerns; Qualifications: 4 year college degree or Associates degree preferred but not required - Must have ability to work effectively with deadlines and in fast-paced environment; Ability to present a positive phone presence; - Basic computer skills and 35 wpm typing; Apply to this position for immediate consideration. Ferguson is an equal opportunity employer as well as a government contractor that abides by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Vid - 118379